DELIGHT YOUR CUSTOMERS
Predictive Insights and Analytics (PIA) is a managed service that combines technology, business and sophisticated analysis. PIA is designed to enable proactive solving of system issues without you or your client having to increase staff, skills or responsibilities while improving productivity and revenue. PIA delivers deep insights into all end user computing infrastructure and end-point components.
You’ve delivered a new end user computing environment to your client. Initially it’s bullet proof and running perfectly but down the track, issues start to arise while support requests are extremely reactive. Block hours are running low, problems are mounting up, clients are complaining about performance and usability and frustration becomes the norm. Finding time to be proactive and develop a mature support model can be a difficult task requiring lots of resources and dedication. By leveraging Insentra’s services and experience you can focus on maintaining a strong client relationship while enabling your clients to meet their agreed technology objectives and address business concerns.
Insentra, partnered with Datacom, worked with Brickworks to improve their IT environment performance and save them money.
Gary specialises in design, implementation and operation of enterprise IT infrastructure and line-of-business applications with respect to business objectives.
He is passionate about assisting businesses to make the most out of their IT systems and finding new innovative ways to help their business.
Jody is an experienced business leader who is known throughout the information technology industry for setting new standards for how business is done.
He believes that organisations should be equally focused on both the client experience and the employee experience.
We dare to be different
Insentra is a collaborative IT Services partner delivering specialized Professional and Managed Services. Our partner-centric model provides you direct access to industry expertise via your existing trusted service provider.
We believe great business relationships start with trust. We are 100% channel focused meaning we only transact and deliver services exclusively with our partners however we view our clients as both the service provider and the end-user.
Our dedication is based on our vision to be the number one channel services company on the planet. We do this by being the best version of ourselves, creating an outstanding environment for our team, loving the work we do and amazing each other, our partners and their clients in every way.
We are and always will remain a partner obsessed company assisting our partners to deliver outstanding outcomes to their clients.
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