Brickworks successfully reduces application time by 25 seconds with Insentra using Enhanced Support Services.
Leading Australian building products supplier, Brickworks, were experiencing consistent unidentifiable system outages and slow application times, preventing their users from working efficiently.
“Every day we would walk into work feeling today could be a priority call. Systems were up and down; our users were complaining or we wouldn’t hear from them at all which was even more concerning. We couldn’t figure out what was going wrong – everything looked fine from an IT perspective”, explains Jeremy Fox, Brickworks Chief Information Officer.
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