By James Rankin
The rise of virtual desktop infrastructure (VDI), server-based computing (SBC), and now cloud computing has imparted new significance to the importance of monitoring your environment. The user experience now reigns, and avoiding negative impact on the performance of the user’s session is one of the key goals behind any enterprise IT solution. We’ve been forced to adapt, moving away from an infrastructure-focused monitoring standpoint that concentrated on back-end systems like networks, storage, and databases, and toward a more holistic solution that measures real-time performance on the user’s endpoint device. Users’ homes are now laden with devices, such as iPads, that provide a slick, smooth, and consistent experience that they can compare to that provided in their daily jobs. It is small wonder that concentrating on the monitoring of the client endpoint itself has become a priority for many.