6th July 2017
Join David Young and Aaron Parker as they discuss Office 365 and the secret behind why people are migrating to it.
READ THE TRANSCRIPT HERE
David Young (D): Hey thanks for joining us today. Aaron it’s been a long time since I saw you. Last time I think I saw you, you were headed back down under on a plane and now you’re back. So good to see you!
Aaron Parker (A): Yeah the jet lag is…slowly getting over the jet lag yeah
D: I have heard that sometimes you can drink, and I’ve got one around here, a Monster to get over that…no
advertisement intended but I like to use those.
D: What’s the biggest reason you see companies go on to office 365.
A: Cost! You know they have on-prem exchange servers that cost in terms of hardware, in terms of maintenance, got to patch those servers, need to make sure they’re up and running. If I have downtime maybe my exchange environment is poorly managed. If I have downtime and impacts the entire business. So, they’re moving to Office 365 to solve that challenge with on-prem exchange servers. It’s also an office application licensing challenge as well. So, I want to get away from having to have continually, every three years, upgrade Office and the contracts that come along to actually have that licensing.
D: I don’t know about the accounting rules on where you’re from but I know enough about it in the United States and I’m an IT guy.
A: Yes, it is confusing.
D: But I know when I used to go talk to my CFO we would say Dave is this capital or this expense and I know with Office 365 the CFO’s love the fact that it is an expense not capital yeah which means they get to write that off immediately as I spend the money versus having to amortize it over a certain amount of time. Are you seeing the same thing on your customer basis?
A: Yeah absolutely! And it’s also moving…you’re moving to a user based consumption model so when we think about on-prem exchange and Office, it’s more of a device based model or you know go out and purchase that every three years and it’s a big expense to amortize over time and an organization that may shrink and grow as well can react a lot more quickly.
D: Cool! And you bring up a very interesting point that I want to make sure I point out. I think this is a maturation of IT. Meaning you know at first like mail is hard to control we need to bring it in-house where we had control over the people that we’re going to work on. I could tell them you’re not going home and you’re not getting paid until it’s fixed and they would magically work on it but now you’re just like my cable. I don’t know when the last time was I called my cable company said my TV wasn’t working, it’s just always on, and from an end user perspective we expect the same thing out of Mail.
A: It’s really neat to see what Microsoft and Google and other providers have done to be able to provide a mail experience 24/7. IT is no longer involved, which means from our company perspective I’m not paying five people to run around and fix exchange servers, manage you know storage equipment etc etc, so I can imagine there’s a huge savings there from a customer perspective also. Yeah things like what IT does to solve those storage problems give everyone a five hundred meg mailbox, one gig mailbox. I’m going to move to office 365, I’ve got a 50 gig, hundred gig mailbox but I can’t get more.
D: Did you know that I actually did the other day for Kevin, our CEO. I got him a bigger mailbox. They upped it to a terabyte. Lucky him, right? All right, well, hey it has been a pleasure. it’s always good talking to you. Have a good day!