In some cases, ‘farewells’ can carry a little sadness and it’s no different in the land of technology…
Having to wait for an application or desktop to initialize due to a slow logon process is very frustrating for users and admins alike.
For those not living their day to day in the world of Citrix, the title of this blog post may come as a surprise.
Measuring end user experience and tracking impact following environmental change, whether it be planned or unplanned, can be a serious challenge for many organisations. I’ve seen a mixed bag of methods, including poorly configured (and typically neglected) server monitoring products, service desk reporting based on logged tickets and the evaluation of staff feedback surveys.