A PIT CREW FOR YOUR
Think about it like this, you have a high-performance race car and a set of the world’s best tools to keep it running. In the beginning, it runs perfectly and your driver may even be setting a few lap records. Over time, the car starts to run a little slow, a second here or there, that is really impacting on the overall time sheet. You go to your tool kit and you realize that you don’t have either the time, skills or desire to keep the car running at peak performance.
To solve this issue you need to employ a well trained and multi-skilled pit crew called PIA.
HOW DOES PIA MANAGE THE
END USER EXPERIENCE?
Okay, we get the analogy, but how does this relate to your business?
Predictive Insights and Analytics (PIA) is a managed service that takes the tools you have and uses them to achieve the User Experience (UX) you desire.
Like a pit crew monitoring every statistic from lap times to the pressure, PIA knows what’s happening in your Environment and what to do about it. So, ask yourself:
Do you know when your desktop launch time degrades by a single second?
Do you know when there is application or network latency that causes a user to have to wait just a bit longer than normal?
Do you have an objective way to measure and track user productivity over time?
Do you know how current user productivity compares to productivity yesterday, last week, last month or on a previous environment after a migration?
When there is an issue impacting user experience do you know specifically where the cause is and what the solution is?
Do you know when a server isn’t accepting logons in the middle of the night?
Do you have confidence that every user will be able to logon quickly and effectively during you daily boot storm?
Do you know when you will need to add infrastructure and how much you will need to add for any number of users?
Do you know, specifically, what you need to do in order to improve user experience?
If you are asking yourself one or many of these questions, then it might be time to get Predictive Insights and Analytics (PIA) on your team.