Measuring end user experience and tracking impact following environmental change, whether it be planned or unplanned, can be a serious challenge for many organisations. I’ve seen a mixed bag of methods, including poorly configured (and typically neglected) server monitoring products, service desk reporting based on logged tickets and the evaluation of staff feedback surveys.
13 July 2017 Jody Elkins (Insentra President – Americas) takes a partner through Insentra’s Predictive Insights and Analytics (PIA) service and discusses its business benefits. PIA expert Jeremy Wittert does a demonstration of PIA’s capabilities and custom dashboards to give you real life insight into what you can expect. Watch it now! Back to PIA home […]
By James Rankin The rise of virtual desktop infrastructure (VDI), server-based computing (SBC), and now cloud computing has imparted new significance to the importance of monitoring your environment. The user experience now reigns, and avoiding negative impact on the performance of the user’s session is one of the key goals behind any enterprise IT solution. […]
By Shane Cook, VP Business Development Baseball and IT Departments, analysing data in unique ways Baseball is historically rich with data about a player’s in-game performance. Discovering unique metrics and applying deeper level analytics to a player’s performance led to Bill James’ development of Sabermetrics as an empirical analysis methodology. Though initially his approach was […]
Presenting Predictive Insights and Analytics in Virtual reality. Predictive Insight and Analytics (PIA) is a managed service designed to enable your department to be proactive in solving system issues without increasing staff, skills or responsibilities while also improving productivity and revenue. PIA delivers deep insights into all end user computing infrastructure components!
I guarantee your employee’s aren’t more productive than their normal 40 hours a week. In fact – I want you to challenge me on this so we can turn it around. Your employees come into work at 9am and they work through to 6 or 7. As it hits 5pm, their energy levels, interest and […]
“How do you sell more” – a question asked by every company no matter what industry. Usually the answer is to offer marketing promotions or incentive deals. However, we have an answer that might surprise you. When your staff are complaining their systems are slow, how do you get under the covers and truly identify […]
Are you looking for greater visibility into how productive your users are? Insentra’s Experience Monitoring Service (EMS) can not only provide this but pro-actively monitor your systems to ensure they’re operating at peak efficiency. Wondering how EMS works and how it can benefit your business? Watch the video below. Contacts us for more information on […]
Do you know how productive your users are? Poorly performing IT systems provide workers an excuse to be less efficient and troubleshooting can be very difficult. If there is a perception that everything takes three times as long to load workers slowly but surely adjust to working at a much slower rate. If your business […]